Hospitality / UI/UX design study
The Raj Pavilion
Bring the details of a stay into focus.
Design exploration · No production launch or measured business outcome reported.
EXPLORE THE CASE STUDY ↓01 / PROJECT COVER
Your heritage concierge.
The Raj Pavilion introduces a heritage hospitality concept that brings palace discovery, curated experiences, and personalized guest services together across desktop and mobile.
02 / PROJECT OVERVIEW
A connected heritage hospitality experience.
The overview presents the challenge, design scope, and proposed ecosystem for discovery, concierge support, booking, stay management, and membership.
03 / USER RESEARCH & PAIN POINTS
Understanding the luxury guest journey.
The research board introduces cultural explorer and luxury connoisseur personas, alongside pain points in fragmented information, booking, personalization, membership awareness, and concierge access.
04 / UX STRATEGY & EXPERIENCE PLANNING
From discovery to lasting memories.
The strategy maps discovery, planning, booking, preparation, the stay, and the return journey, supported by a site map, booking flow, and guest experience principles.
05 / WIREFRAMES & DESIGN EXPLORATION
Building the structure of a stay.
The exploration moves from sketches through low- and mid-fidelity wireframes to finished screens for property discovery, room selection, and membership.
06 / DESIGN SYSTEM & VISUAL LANGUAGE
A visual language rooted in heritage.
The design board defines royal gold, bronze, maroon, cream, sandstone, and charcoal colors, Playfair Display and DM Sans typography, interface components, spacing, shadows, and textures.
07 / HIGH-FIDELITY EXPERIENCE
The hospitality experience, brought together.
The final interface showcase presents curated discovery, personalized concierge support, booking, membership, and guest services across desktop and mobile.
08 / PERSONALIZED GUEST ECOSYSTEM
One place to manage the guest experience.
The ecosystem connects a personal dashboard, preferences, bookings, concierge support, and membership benefits. The portfolio demo lets visitors choose a sample room, stay length, and preference before reviewing the stay.
09 / FINAL OUTCOME & IMPACT
The complete Raj Pavilion concept.
The closing board brings together the final hospitality screens and design takeaways around personalization, a unified guest journey, and the heritage visual direction.
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